Effective: 08/03/2026
Company: Signature Shades LLC (“we,” “us,” “our”)
Email: signatureshades@sle.email
Postal Address: 3675 Township Road 159, Sugarcreek, OH 44681
Phone: 330-275-5236
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use related sites, apps, or services that link to this Privacy Policy.
Information We Collect
We collect information in three ways:
a) Information You Provide to Us
- Contact details: Name, email address, phone number, and mailing address
- Account details: Username and password
- Order and payment information: Billing information, shipping information, and the last four digits of your payment card. Full payment card information is handled by our payment processor.
- Communications: Customer support requests, survey responses, job applications, and other messages
- Marketing preferences and consents
b) Information Collected Automatically
- Device and usage data: IP address, browser type, device identifiers, pages viewed, links clicked, referring and exit pages, and timestamps
- Cookies and tracking technologies: Cookies, pixels, local storage, and similar technologies, as described in the “Cookies & Tracking” section below
c) Information From Third Parties
Where permitted, we may receive information from payment processors, analytics providers, advertising networks, social media platforms, fraud-prevention partners, and other business partners.
How We Use Your Information
We may use your information to:
- Provide, operate, secure, and improve our website
- Process orders and payments and deliver products or services
- Communicate with you about accounts, updates, transactions, and customer support
- Personalize content and measure website performance
- Send marketing communications as permitted by law. You may opt out at any time.
- Detect, investigate, and prevent fraud, abuse, security risks, and violations of our terms
- Comply with legal obligations
Sharing Your Information
We do not sell personal information for money. We may share information with:
- Service providers and processors: Providers of hosting, cloud storage, analytics, email and SMS services, customer support, payment processing, fulfillment, security, and fraud prevention
- Advertising and analytics partners: For measurement and interest-based advertising where permitted, as described in the “Cookies & Tracking” and “Your Choices” sections
- Legal and compliance parties: To comply with applicable laws or lawful requests or to protect rights, safety, and security
Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including meeting legal, tax, audit, and accounting requirements. When information is no longer needed, we delete or de-identify it.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at signatureshades@sle.email to request its deletion.
Cookies & Tracking
We and our partners may use cookies, pixels, software development kits, and similar technologies to operate the website, remember preferences, analyze traffic, and personalize content or advertising.
- Necessary cookies: Essential for website functionality
- Analytics cookies: Help us understand website usage and improve our services
- Advertising cookies: Enable interest-based advertising where permitted
Your Choices
- Marketing: Marketing emails include an unsubscribe link. For SMS communications, reply STOP.
- Cookies and advertising: Use the website’s Cookie Settings tool, where available, or adjust your browser settings. You may also use available industry opt-out services, such as those provided by the Network Advertising Initiative or Digital Advertising Alliance.
- Account information: Update certain information through your account settings, if available, or contact us.
Third-Party Links & Services
Our website may link to third-party websites, apps, or services that we do not operate. This Privacy Policy does not apply to those third parties. Review their privacy policies before providing them with personal information.
User-Generated Content
If you post content such as reviews or comments, that information may be publicly visible. Do not share information you prefer to keep private.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date above indicates when it was last updated. Material changes will be communicated as appropriate and will take effect on the date posted unless otherwise stated.
Contact Us
For questions about this Privacy Policy or requests regarding your personal information, contact:
Signature Shades LLC
3675 Township Road 159
Sugarcreek, OH 44681
Email: signatureshades@sle.email
Phone: 330-275-5236